Returns & Exchanges
At LoveJojo, we want you to be completely in love with your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. If your new outfit isn't quite the perfect fit, we are here to help you find a style that makes you feel incredible.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the unworn garments back in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Ship It Back
Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing